Privacy Policy

Last Updated: 15th November 2025

Growth by Funnel Automation Agency (“Company”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our SaaS platform, tools, and services powered by Funnel Automation Agency.

By accessing or using our platform, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

A. Personal Information

Name

Email address

Phone number

Business information

Billing and payment details

Account login credentials

B. Usage & System Data

IP address

Browser type and device information

Pages visited

Time and date of access

Interactions with our platform features

C. Lead & Customer Data

Our system allows you to store contacts, leads, and customer interactions.
This may include:

Names

Phone numbers

Email addresses

Chat messages

Call logs

Appointment details

Funnel/form responses

D. Integration Data

If you connect third-party apps (e.g., Facebook, Instagram, WordPress, Gmail, Stripe, WhatsApp), we may receive:

Social media profile data

Message data

Email metadata

Payment or transaction data

2. How We Use Your Information

We use the information to:

Create and manage your SaaS account

Provide CRM, funnels, automation, and marketing tools

Sync your messages and communications inside the unified inbox

Send service-related notifications

Improve platform performance

Troubleshoot technical issues

Process payments and subscriptions

Comply with legal and regulatory obligations

We do not sell your personal information.

3. How We Protect Your Information

We implement strict administrative, technical, and physical security measures, including:

Encrypted data transfer (SSL)

Secure hosting infrastructure

Access control and authentication

Regular security audits

Data backups and redundancy

Although we follow industry standards, no method of transmission over the Internet is 100% secure.

4. How Your Data Is Shared

We may share your data with:

A. Trusted Third-Party Service Providers

Including but not limited to:

Platform infrastructure

Payment gateways (Stripe, Razorpay, PayPal)

Email service providers

Integrations you connect (Facebook, Instagram, Google, WordPress, WhatsApp, etc.)

B. Legal Requirements

We may disclose data if:

Required by law

Needed to protect our rights or prevent fraud

Required to respond to governmental requests

We never sell or rent your data to advertisers or outside companies.

5. Your Rights & Choices

Depending on your location, you may have the right to:

Access your personal data

Update or correct your information

Request deletion of your data

Restrict or object to data processing

Export your data

Cancel your account at any time

To exercise these rights, contact us at:
📧 [email protected]

6. Data Retention

We retain your data only as long as necessary to:

Provide our services

Fulfill contractual obligations

Comply with legal requirements

If your account is terminated, we delete or anonymize data within a reasonable period unless legally required to keep it.

7. Cookies & Tracking Technologies

We use cookies to:

Improve user experience

Track analytics

Save login/session preferences

Measure marketing and funnel performance

You can disable cookies in your browser settings, but some features may not function correctly.

8. Third-Party Links & Integrations

Our platform may contain links or integrations with third-party websites or services.
We are not responsible for their privacy practices.
We recommend reviewing their policies individually.

9. Children’s Privacy

Our services are not intended for individuals under 18.
We do not knowingly collect data from minors.

10. Updates to This Policy

We may update this Privacy Policy from time to time.
The updated version will be posted on this page with the revised date.

11. Contact Us

For questions or concerns regarding this Privacy Policy, contact us at:

📧 [email protected]
🌐 growth.funnelautomationagency.com